FAQ

What products does Printext offer?

Printext specializes in high-quality thermal printers, label paper, and printing accessories. Our products are perfect for shipping labels, barcode printing, stickers, and more—ideal for businesses, offices, and personal use.

Do your thermal printers require ink or toner?

No! Our thermal printers use inkless printing technology, meaning you don’t need ink or toner. They print using heat-sensitive thermal paper, making printing cost-effective and hassle-free.

What devices are Printext printers compatible with?

Most of our printers support Windows, Mac, iOS, and Android. Compatibility varies by model, so please check the product details for specific requirements.

How do I connect my thermal printer to my device?

You can connect via Bluetooth or USB, depending on the model. Detailed setup instructions are included with your printer, and we also provide customer support if you need assistance.

Do you offer different label sizes and types?

Yes! We provide a variety of thermal labels, including:

  • 4x6” shipping labels (ideal for e-commerce businesses)
  • Round, transparent, and colored labels
  • Continuous label rolls for customized printing needs
Do you ship internationally?

Yes, we offer international shipping! Additional duties, taxes, or customs fees may apply depending on your country’s regulations.

What is your return policy?

We offer a 30-day return policy for unused and undamaged products. If you have an issue with your order, please contact our support team for assistance.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number. You can use this to check the status of your delivery.

How can I contact customer support?

If you have any questions or need assistance, you can reach us at:
📧 contact@printext.store